What is a Workspace?

Understanding Postavel's workspace structure and when you might need multiple workspaces.

Understanding Workspaces

A Workspace is your agency or organization's container in Postavel. It's the billable entity that holds all your clients, brands, team members, and social media accounts.

Key Characteristics

  • Billable Entity: The workspace owner pays for the subscription. Team members don't need to enter payment information.
  • Unlimited Team Members: You can invite as many people as you need to your workspace at no extra cost.
  • Client Organization: Each workspace can have multiple clients, and each client can have multiple brands.
  • Data Isolation: Clients and brands in one workspace are completely separate from other workspaces.

Workspace Structure

Workspace: "Digital Marketing Agency" ├── Team Members │ ├── Ana (Owner) - pays subscription │ ├── Marko (Admin) │ └── Petar (Member) ├── Client: "Coding Wisely" │ ├── Client Connections (OAuth) │ │ ├── Facebook Account → 6 Pages, 3 Instagram accounts │ │ └── LinkedIn Account → 2 Company Pages │ ├── Brand: "Meetavel" │ │ ├── Selected: Facebook Page "Meetavel" │ │ ├── Selected: Instagram Account "meetavel" │ │ └── Selected: LinkedIn Page "Meetavel Inc" │ └── Brand: "Postavel" │ ├── Selected: Facebook Page "Postavel" │ └── Selected: LinkedIn Page "Postavel Platform" └── Client: "Save The Donkeys" ├── Client Connections (OAuth) │ └── Facebook Account → 2 Pages, 1 Instagram account └── Brand: "Donkeys NGO" ├── Selected: Facebook Page "Save The Donkeys" └── Selected: Instagram Account "savethedonkeys"

When Would One User Have Multiple Workspaces?

A single user account can belong to multiple workspaces with different roles. This is useful in several real-world scenarios:

Example 1: Marketing Consultant

Ana is a marketing consultant who works with multiple agencies and clients:

  • Workspace 1: "Ana's Digital Agency"
    • Role: Owner
    • Ana pays: $59/month
    • Her own clients: Coding Wisely, Local Restaurant
  • Workspace 2: "Big Corp Marketing Team"
    • Role: Member
    • Big Corp pays: $119/month
    • Ana works on Big Corp's clients as part of their team
  • Workspace 3: "Startup XYZ"
    • Role: Admin
    • Startup XYZ pays: $29/month
    • Ana helps manage their social media

Example 2: Agency Employee with Side Project

Marko works full-time at an agency but also has a side project:

  • Workspace 1: "Agency ABC"
    • Role: Member
    • Agency ABC pays the subscription
    • Marko works on agency clients
  • Workspace 2: "Marko's Side Projects"
    • Role: Owner
    • Marko pays: $29/month
    • His personal clients and projects

Example 3: Multi-Agency Freelancer

Petar is a freelancer who works with multiple agencies:

  • Workspace 1: "Agency North"
    • Role: Member
    • Agency North pays
  • Workspace 2: "Agency South"
    • Role: Member
    • Agency South pays
  • Workspace 3: "Petar's Personal Clients"
    • Role: Owner
    • Petar pays: $59/month

Why This Structure Makes Sense

  • Different Organizations: Each agency or company has its own workspace with its own billing.
  • Different Roles: You can be Owner in one workspace, Member in another, and Admin in a third.
  • Data Isolation: Clients from one workspace cannot see or access clients from another workspace.
  • Billing Clarity: Each workspace has its own subscription. The owner pays, team members work for free.

Workspace Hierarchy

The complete structure in Postavel is:

  1. User - Individual person with login credentials
  2. Workspace - Billable container (agency/organization)
  3. Client - Company you provide services to
  4. Client Social Connection - OAuth connection to social platforms (Facebook, LinkedIn, etc.) made at client level
  5. Brand - Product or service belonging to a Client
  6. Social Account - Brand-level selection of which page/account to use from client connections
  7. Post - Content scheduled or published to social accounts

Need Help?

If you're unsure whether you need one or multiple workspaces, think about it this way:

  • One workspace if you're a single agency managing all your clients
  • Multiple workspaces if you work with different organizations, each with their own billing

Contact support if you need help deciding.