Help Center

Find answers to common questions

Workspace onboarding

Set up your workspace, create clients, and connect accounts before publishing content.

What is a Workspace?

A workspace is your agency or organization container. It's where you manage clients, brands, and your team. One user can belong to multiple workspaces with different roles. Learn how workspaces work and when you might need multiple ones.

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Create your first workspace

Set up your workspace and add your first client to start scheduling posts. The onboarding wizard will guide you through the process.

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Start setup

Add your first client

Add client details, brand information, and set up approval preferences before you start scheduling content.

Requires login
Add client

Connect your social media accounts

Learn how to connect Facebook, Instagram, and LinkedIn accounts. Step-by-step guide with simple instructions.

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Publishing & calendar

Draft, schedule, and monitor every post across clients in the Member Panel.

Schedule posts from the calendar

View all your scheduled posts in one place. Drag and drop to reschedule, see post status, and manage your content calendar.

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Open calendar

Create a post with AI assistance

Use AI to generate captions, hashtags, and content ideas. Connect your ChatGPT or Claude account to get AI-powered suggestions.

Requires login
Create a post

Edit or reschedule posts

Click any scheduled post to edit the content, change the image, or move it to a different time. All changes sync automatically.

Requires login
View posts

Clients & collaboration

Keep every client organized with role-based access and platform controls.

Manage your clients

Add client information, brand details, and preferences. Organize all your client data in one place.

Requires login
Manage clients

Invite team members

Add team members to your workspace and control who can approve posts, view analytics, or manage clients.

Requires login
Manage team

Choose platforms per client

Select which social media platforms each client can use. Enable or disable Facebook, Instagram, or LinkedIn per client.

Requires login
Manage platforms

Analytics & reporting

Monitor performance with dashboard widgets and table exports.

View analytics dashboard

See how your posts are performing across all platforms. Track engagement, reach, and growth metrics in one place.

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Open dashboard

Export post reports

Filter your posts by date, platform, or status, then export to CSV for client reports and presentations.

Requires login
View posts

Social media connections

Connect your social media accounts and manage AI assistant integrations.

Supported platforms

See which social media platforms you can connect. Currently supporting Facebook, Instagram, and LinkedIn.

View platforms

Connect AI assistant (ChatGPT/Claude)

Set up your AI assistant to generate captions and content ideas. Connect ChatGPT or Claude to get AI-powered suggestions.

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Set up AI

Manage social account connections

Connect or disconnect Facebook, Instagram, and LinkedIn accounts. Refresh connections if you encounter issues.

Requires login
Manage accounts

Status & compliance

Track uptime, review changelog entries, and reference privacy commitments.

Check live service status

Visit the Status page for real-time incident history and uptime updates.

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View status

Review the latest changelog

See every feature, fix, and improvement as soon as it ships.

See changelog

Understand privacy & GDPR commitments

Read our GDPR page for data retention, encryption, and the DPO contact information.

Read GDPR policy

Contact Support

Still need help?

Can't find what you're looking for? Our team responds within a couple of hours.